Vendor Testimonial - 3 Frasten St, Torrensville.

Dear Sarah

What a delight to have met you and your friendly, professional and honest team.
To all those out there searching for a Real Estate agent to sell/buy or manage property, seriously, take a look at Brock Harcourts Mile End.

 I live in NSW, and recently I and my brothers had a property to sell at Torrensville, S.A.  Sarah and her team advised of a 4wk campaign culminating in an Auction which achieved the end result of a sale.  I was kept informed at all times, a 'pesky' problem had to be dealt with in week one, and Sarah's advice and subsequent action was professionalism and genuine caring at it's best.

Thank you to Nick for his great photo shoot of the house and to Mark, a pleasure to have had your expertise as an Auctioneer.

You all worked so well with my family that I have no hesitation in recommending yourself and Brock Harcourts Mile End should the occasion arise.

Sincerely 
Natalia Grundy 

Vendor Testimonial - 6 Torrens Street, Torrensville.

 

 

 

From: Hayley Wilson

Sent: Tuesday 27^th January 2009
To: Sarah Williams
Subject: Thank you

 

 

 

Dear Sarah,

 

Thank you just doesn’t seem enough!

 

We are so grateful for all your help throughout this process, the entire 2 ½  years!!

 

You have made selling our home as smooth as possible & we thank you from the bottom of our hearts for your honesty, professionalism but most of all for the really good price!!

 

Don’t ever stop being a real estate agent, because we couldn’t use anyone else!

 

 

Love Darren, Hayley and Archer.

 

 

 

Vendor Testimonial: 51 Malcolm St, Bedford Park

 

Sarah Williams

Brock Harcourts

16/4/2009

Dear Sarah,

Thank you for helping us to sell our house.  Your expertise in real estate and knowledge of the Adelaide market was invaluable to us.  We particularly appreciated the advice you gave us on effectively presenting our house to achieve a quicker than expected sale.  Also, as we live so far from Adelaide, we valued your negotiation with our tenants to ensure access for prospective buyers.  It was completely hassle-free for us.  And furthermore, you managed to realize a sale price in excess of our expectations! 

Your high level of integrity, reliability and good sense enabled us to completely trust you. 

We would be delighted to have you act for us in future property transactions.

Yours faithfully,

Ian and Margaret Dow

9 Foster Street

Naracoorte 5270

Vendor Testimonial - 68 Meyer Street, Torrensville

From: F Kaider
Sent: Wednesday, 24 September 2008
To: Sarah Williams
Subject: Thank you

Dear Sarah,

Thank you very much for the good outcome of the sale of my property in Torrensville. Although it was not an optimum time to sell, property market-wise, your determination and perseverance brought a very sound result.  

I was delighted with your consistently high standard of customer service, a quality which is is not always found in realtors (or other service providers) these days. As a prospective vendor of property in Melbourne I can see the huge range in the level of customer service quality in your industry, which makes me appreciate your good service even more.  

I particularly valued your professionalism in handling the prickly situation which arose with the tenant.

In closing, I wish to thank you and Brock Harcourts again for your good service and am happy to recommend you as the ocassion arises.

Sincerely, 

Friederika Kaider 

Vendor Testimonial - April 2008

11th April 2008

To Whom It May Concern

We would like to provide a glowing recommendation for Sarah Williams and thesupport team at Brock Harcourt – Mile End. We sold our first property through Sarah Williams almost three years ago and were so impressed with her service and degree of professionalism, that when it came time to sell our second property, we did not hesitate in calling on Sarah again to do the honors. Once again we walked away from the process wondering why peers feel jaded and disillusioned with the house selling process.

Quite simply, Sarah takes the pain out of selling property. Both occasions we have used Sarah she has provided a higher than expected service. Sarah is honest, hardworking for both the seller and buyer, provides well researched and exemplary advice, always presents herself in a professional and approachable manner, and most importantly to us Sarah is communicative and well organized.

This last point is what makes Sarah stand out from the rest.

Selling a house can be stressful, but Sarah went out of her way to ensure we knew exactly what was happening, what the next step is and what the timeframe will be. This connection to the sale helped us feel like we could make informed decisions, and not feel like we were being taken on a wild ride to the unknown.

The sale of our house however did not mean that we never heard from Sarah again. Sarah has continued post-settlement to maintain the relationship with us through assisting with references and pointing us towards valuable sources of information when attempting to find a new residence.

For these reasons we would not hesitate in engaging Sarah again as our property agent and will continue to recommend Sarah to anyone who is in the process of buying or selling their house.

Paul Bosher & Rhiannon Jones

Vendor Testimonial - 7 Clifford Street, Torrensville 

From: Zoe Habner
Sent: Tuesday, 10 July 2007 5:37 PM
To: Sarah Williams
Subject: Testimonial ... at last!

We embarked on selling our First Home at the beginning of 2007. We contacted Brock Harcourts Mile End and were instantly impressed by Sarah's professionalism and enthusiasm!!!

Through out our experience Sarah was always available and provided both balanced and honest advice. As this was our first "selling" experience we were slightly apprehensive but Sarah made us feel constantly at ease ... I would have no hesitation in recommending Sarah to anyone and have already spoken highly about the service she provided to friends and family.

We would be more than happy to discuss our experience with any potential clients as it was a very positive experience!

Zoe and Justin

VENDOR TESTIMONIAL - 57 Black Road, Flagstaff Hill

11/09/2007

To whom it may concern                                                                          

Re Sarah Williams                                                                                   

Property & Sales Specialist                                                                                                                                 

Brock Harcourts

Mile End

I wish to provide a reference for Sarah Williams of Brock Harcourts Mile End as I found her to be a most proficient young woman.

I recently engaged Sarah to sell my home. Sarah’s preparation with regard to the selling program was comprehensive, she was able to provide well evidenced advice with regard to price range, homes sold in the area, and suggested marketing strategies. Sarah’s preparation for advertising were excellent, her ability to portray the best aspects of my home through her excellent photography skills on the Internet, the sales board and the newspaper enabled her to entice a significant crowd of people to the open inspections resulting in the sale of my property at an exceptionally good price. The contract for the sale of the house was signed following the first weekend of open inspections. Through out the process Sarah kept me informed by either phone or emails as well as always being available to take my calls and answer any of my questions. Sarah also received positive feedback from the couple purchasing my home. I believe Sarah always gave a 100% to the sale of my home yet also providing information and support to the buyers enabling them to make decisions in my best interest. Sarah has excellent communication and negotiation skills, her physical presentation was very professional, her attention to detail was impeccable and along with it all she is warm, friendly and down to earth. I have no reservations in recommending her to my friends and colleagues and I wish her every success in her career.

Yours sincerely

Liz Higgs

VENDOR TESTIMONIAL - 20 NAPLES STREET, HACKHAM WEST

7 August 2007

Brock Harcourts

208D Henley Beach Road

Torrensville  SA  5031

To whom it may concern,

I just wanted to let your firm know what a fantastic Real Estate agent you have in Sarah Williams.

We chose Sarah to sell our home because she was the most professional and also was considerate to our needs.

Sarah understood the southern area market more than anybody else we spoke to, even though her office is at Mile End.

Sarah made the experience stress free and kept us up to date with the latest developments.

We were extremely happy with the price our home at Hackham sold for and how quickly and smoothly it was handled.

We were also impressed with Sarah’s after sale service as she rang to check that we were comfortable with our new home.

I would recommend Sarah to all of my family and friends for all of their real estate needs.

Paul Coom, Clare & Bianca

Buyer Testimonial - 6B Kitson Avenue, Richmond

Hi Sarah,

Craig and I are loving our new home. I have attached some before and after photos for you to have a look at.

We would like to thank you for the lovely house warming gift as well.

Here is a small testimonial:

We purchased our first property at the SA housing trust auction and although it was nerve racking and stressful.

The team running the auction provided exemplary organisational skills. Right from completing registration, bidding at auction to signing the contract it was complete smooth running! We would like to congratulate the team, on the night there was quite a crowd and when we looked lost it wasn't long before a team member was there to help. Thank you for such an easy process!

In addition to this we would like to Thank Sarah for her professionalism and wealth of knowledge.

She was honest, very informative, extremely helpful and reassuring (during our mortgage lending hiccups).

Kind Regards,

Belinda Melhuish


 

VENDOR TESTIMONIAL

From: david Briggs
Sent: Wednesday, 12 September 2007 11:55 AM
To: mileend@brockharcourts.com.au
Subject: Testimonial for Sarah from David

 I have had the pleasure of using Sarah Williams from Brock Harcourts Mile End to successfully sell my property on two occasions over the past two years.

On both occasions I had several quotes from other Land Sales people but I chose Sarah because:

She has very competitive prices and effective prompt methods of promoting and selling property with excellent negotiation skills.

Her friendly, warm and competent approach makes the selling (or buying) process very pleasant.

She is a 24 hour sales person who is very knowledgeable. She takes time out to help her clients with 'all' matters concerning the home, and gives a good after sales back up.

She always has realistic valuations and costs of procedures, and a good understanding of how to present a house to maximise selling price.

So if anyone wants someone who is professional, honest, who achieves all the real estate fundamentals of selling, pleasant to deal with whilst paying attention to fine details Sarah Williams is your best choice in Adelaide.

From David Briggs

TESTIMONY FOR SARAH WILLIAMS

This testimony is in recognition to the outstanding work presented by Sarah Williams of Brock Real Estate, Mile End.

Having successfully bought and sold Real Estate with Mark Sheppard of Brock Real Estate, Mile End we requested their services again to sell our townhouse at Semaphore Park. The townhouse needed renovation prior to sale but we were unable to manage this due to our work commitments.

Mark Sheppard recommended Sarah Williams as a Real Estate agent who was very experienced in managing renovations and sales for clients.

From our first meeting with Sarah we realised that she displayed outstanding qualities of managing all facets of renovations including:

·        Clear scheduling of tradespeople to do work on our unit while tenants still occupied the residence,

·        Outstanding communication skills that maintained fully informed updates of any progress made on the renovations to us,

·        Detailed reports of quotes with a clear aim to get the best priced deals without compromising quality,

·        Having an excellent understanding of what buyers look for in the real estate industry.

 Confidence in Sarah’s ability to successfully manage the complete renovations and sale of our townhouse was most evident when we travelled overseas for 5 weeks leaving all these affairs in her capable hands. At all stages of renovations and sale Sarah displayed impeccable professionalism and a strong sense to do the best possible deal for us. We have been extremely happy with the service and care that Sarah has shown towards us and thoroughly delighted with the outcome of sale that we received. This could not have been achieved to the degree that we expected without the unique talents and skills that Sarah has. We are extremely appreciative of the many hours that Sarah has put in to this project that has ultimately minimised, for us, the stress and anxiety generally associated with such a venture. 

Yours truly,

Peter and Yvonne McLaren

BUYER TESTIMONIAL - 31/53 King William Road, Unley

From: Justin, Jessica
Sent: Tuesday, 4 March 2008 12:53 PM
To: mileend@brockharcourts.com.au
Subject: Testimonial

Hi Sarah,

Below is our testimonial regarding our experiences with you in buying 31/53 King William Road, UNLEY 5061:

As First Home Buyers we found that many real estate agents didn't take us seriously when we went to open inspections, but not Sarah Williams, she was polite, professional and gave us the time of day.

Throughout the entire process of buying our first home from initial negotiations to signing the contact to settlement, Sarah was only too happy to answer our questions and help us navigate our way through the mine field that is buying a first home.

We are very happy with our first home and would like to thank Sarah for helping to make everything go smoothly.

If we ever buy or sell another property we will give Sarah Williams a call first, she is a gem of a real estate agent because she actually returns your telephone calls.

Kind Regards,

Jess and Trent

PS: The flat is going really well, we love it!

Jessica Justin

VENDOR TESTIMONIAL - 26 Essex Street, Mansfield Park

15 October 2009

This testimony is in recognition to the outstanding work presented by Sarah Williams
of Brock Harcourt Real Estate, Mile End.
Sarah was able to draw on her industry knowledge and experience to present to me
a clear and concise sales strategy.
From a detailed advertising campaign, the professional approaches to potential
buyers. Her ability to always be friendly and approachable and to build an instant
rapport with people, which helped the process run smoothly.
As Sarah and Mark Sheppard went to auction on my property this proved to be the
best outcome, giving me a better result that just sale.
I loved the way Sarah has a determined drive and addressed any problem with the
utmost care and consideration.
I would like to thank Sarah for the extra information and research she was able to
obtain to buy my second house, this was without a doubt, priceless.
As buying and selling can be a stressful time, it was as pain free as possible due to
the fact that I had Sarah and her wonderful team by my side.
Thank you again and well done. I have no hesitations in recommending Sarah to
friends, family and colleagues.
Kind Regards
Brenda Richards